Technical competency is one of our core value propositions, both in the products that we supplied and the understanding of our customers' application processes. To be a value-added supply channel partner and integrated solution provider, PTC strives to provide our customers application-appropriate solutions with unsurpassed technical services.
PTC's Technical Services Department has experienced engineers and technicians who are well-trained to support the products that we handle and we leverage their diverse expertise and experience to support our various business units.
PTC's Technical Services Department offers support in the following areas:
Technical support via telephone, E-mail and fax
On-site technical support
Maintenance and operation training
Repair and calibration
System integration, installation and on-site commissioning
Maintenance and operation contract
PTC is an ISO 9001:2000 accredited company in the supply, installation and after-sales service of the products that we supplied. It includes provision of environmental monitoring and measuring services.